Refund policy

Last updated 01/03/2023

Thank you for acquiring Delivery hut  products. We hope that you are happy with your purchase. However, if you are not completely satisfied, for any reason, you can return it for [a full refund]  Please read our return policy before you start the process.

Our product return policy lasts for 1day following the purchase. Once this 1day has elapsed, we unfortunately will not be able to offer you an exchange or return.

To process a return, the item must be unused, in the same conditions in which you received it. This includes the original packaging.

Some items are ineligible for returns. Products such as Alcohol & Tobacco, can’t be returned.

[We will notify you upon the arrival of the returned item. If the return is accepted, the refund will be approved, and you will receive the amount in the form of credit payment to your registered card. Usually 7 business days. 

If there is a delay in the refund, check your bank account and talk to your bank directly. If they confirm that the payment has not arrived, you can contact us again. Please take into account that the appearance of the transfer in your bank account can take some days.

Return shipping costs are [charged to the customer/free of charge/other possibilities].

Depending on where the return comes from, the estimated time for the return process may vary.